Frequently Asked Questions
Q. How do I select the right products with Roon?
Q. Do you ship Internationally?
A. Yes, we ship our products Internationally. Our products include auto-switching power supplies that work in any country.
Q. What network players will work with my sonicTransporter?
A. the sonicTransporter many different players. The sonicTransporter can run Roon Server to support any RoonReady device.
The sonicTransporter also supports network shares for your Sonos player and DLNA for other network players.
We also support the Squeezebox protocol. With these three protocols, virtually any network music player will work with the sonicTransporter.
Q. Will my DAC work with the microRendu without a driver
A. Drives are required on Windows because Windows does not support the USB 2.0 audio spec. The microRendu supports the USB 2.0 audio spec so it can use and USB 2.0 audio spec compliant DAC with no drive. 99.9% of DACs work right out of the box with the microRendu
Q. Can I copy my existing digital music collection to the sonicTransporter?
A. Yes! The sonicTransporter shows up on your home network. Just click on it in your network folder and "drag" your music over to it.
Q. How many CDs will my microJukebox hold?
A. The 1TB microJukebox can hold 1500 - 2500 CDs depending on the file compression type.
Q. How do I control playback of music to my microRendu or Sonicorbiter SE
A. This is usually done through an app on your smartphone or tablet.
Q. Can I replace my CD player or CD changer with asonicTransporter AP
A. Yes! The sonicTransporter AP will rip CDs and you can play them back to a USB DAC attached to our microRendu or Sonicorbiter SE.
Q. What is the proper method to power down my sonicTransporter?
A. It's best to leave the sonicTransporter on all the time. It uses very little power If you want to shut it down you can use the shutdown button in the web interface. You can also tap (not hold) the power button on the front. The audiophileJukebox will stay on for about 20 seconds while it does a proper shutdown then shut off.
Q. Do any of the “available apps” in Software Manager allow the microRendu to access streaming services?
A. Roon has the best integration with Tidal of any playback software. They also support free streaming radio.
The squeezebox software supports streaming. It has 1000s of streaming radio stations as well as Spotify, Pandora, Tidal and others. If you are having problems getting these to work, please reach out to us as we are happy to assist.
Q. Can I install Windows software such as jRiver on my sonicTransporter?
A. No, you can only use the apps we provide. These include Roon, Squeezebox, DLNA, HQplayer (NAA), AirPlay, etc