Customer FAQ
Frequently Asked Questions
How do I copy, move or delete files to my sonicTransporter or microJukebox?
You can copy files to your server over the network. Go to the network folder on your computer and look for the sonicTransporter. Put your files in files -> music -> FLAC
More help on file transfer here.
How do I install an SSD into the drive-bay of my sonicTransporter?
Directions for installing and formating your SSD Here.
How do I use TIDAL and Qobuz with my Rendu player if I don't have Roon?
You can use mconnect for that. More info on how to set that up Here.
How do I play audio to a Chromcast Audio or other Chromecast enabled device?
Install BubbleUPnP Server and MinimServer. More info here.
How do upgrade a sonicTransporter or Rendu player to the latest software version?
We have a detailed procedure Here.
How do I install HQPlayer on a sonicTransporter?
We have a detailed procedure Here.
Roon can't find my player or I have other issues with Roon
We have some tips here.
There is more info on the Roon website
How do I backup the Roon database?
We have a procedure Here.
There is more info on the Roon website
How do I manage my music files?
Make sure you music collection is organized before you import it into Roon or other music software.
There is more info on this Here.